At Sleepless Interactive, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy details how we collect, handle, store, and disclose information when you visit our website or interact with our digital services.
We collect information directly from you when you submit an inquiry, as well as automatically through your interactions with our website.
When you initiate an inquiry or submit a pre-qualification application through our intake protocol, we may collect:
Contact Information: First and last name, business email address, and direct phone number.
Business Details: Company name, current website URL, industry, and organizational structure.
Project Specifications: Scope of work, technical bottlenecks, operational goals, selected service areas (e.g., Web Architecture, Commercial Media, Search Domination), and budget or investment ranges.
Client Communications: Any additional information, briefs, or project files you share during discovery sessions or project execution.
When you navigate our site, certain technical and usage metrics are logged automatically:
Device & Browser Data: IP address, operating system, browser type, device resolution, and language settings.
Usage & Analytics Data: Referring URLs, pages viewed, time spent on individual strategy briefs or case studies, click paths, and scroll behavior.
Cookies & Tracking Mechanisms: Minimal tracking cookies, local storage, and analytical pixels deployed to analyze site performance and traffic flow.
We utilize the collected information strictly for operational, diagnostic, and communication purposes:
Pre-Qualification & Scoping: To audit your digital footprint, review current search visibility, and evaluate project fit prior to discovery sessions.
Service Delivery & Execution: To construct custom web architectures, coordinate visual media productions, and deploy SEO/AEO frameworks.
Direct Communications: To respond to project inquiries, schedule strategy reviews, and provide administrative updates or invoices.
Platform Optimization: To monitor website performance, enhance Answer Engine Optimization (AEO) responsiveness, and protect our infrastructure from malicious activity.
Sleepless Interactive does not sell, rent, or trade your personal information to third parties or data brokers. We disclose data solely to vetted service providers and strategic infrastructure partners essential to operating our agency:
Infrastructure & Hosting Providers: Web hosting platforms, cloud infrastructure providers, and content delivery networks (CDNs) powering our digital architecture.
Operational Software: Customer relationship management (CRM) systems, automated booking integrations, and email transmission services.
Analytics Providers: Web traffic and analytics services used to measure user engagement and site performance.
Legal Compliance: Authorities or legal entities if required by law, subpoena, or to protect our rights, property, and security.
We use cookies and similar browser storage technologies to maintain site stability, evaluate user engagement on case studies and articles, and optimize page load speeds.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Note that disabling certain cookies may affect how specific features of our site display or function.
We implement commercial-grade administrative, technical, and physical safeguards designed to secure personal data against unauthorized access, loss, alteration, or disclosure. Final deliverables, project communication archives, and inquiry records are retained only as long as necessary to fulfill project scopes, address warranty questions, maintain tax records, or satisfy legal obligations.
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), affords you specific rights regarding your personal information:
Right to Know / Access: You may request details regarding the categories and specific pieces of personal data we have collected, used, or disclosed over the past 12 months.
Right to Deletion: You may request the deletion of your personal data, subject to legal and contractual exceptions (such as completed billing archives or tax compliance).
Right to Correction: You may request that inaccurate or incomplete personal information be updated.
Right to Non-Discrimination: We will never deny services, charge varying rates, or degrade quality for exercising your statutory privacy rights.
Opt-Out of Sale / Sharing: Sleepless Interactive does not sell or share personal data for cross-context behavioral advertising.
To exercise any of these rights, contact us using the details below. Requests will be verified using the contact credentials on file before processing.
Our website and agency services are intended exclusively for commercial founders, enterprise teams, and professional organizations. We do not knowingly solicit or collect personal information from individuals under 16 years of age. If we discover that personal data has been submitted by a minor without verified parental consent, we promptly purge that information from our active databases.
We reserve the right to modify this Privacy Policy at our discretion to reflect evolving agency practices, new digital architecture tools, or statutory regulatory updates. Any changes will be posted directly to this page with an updated "Last Updated" date at the top.
For questions regarding this Privacy Policy, your personal information, or our data handling practices, contact our Central Coast studio directly:
Agency: Sleepless Interactive
Principal: Jay Olson, Director of Digital & Visual Strategy
Location: San Luis Obispo County, CA
Direct Line: 805.550.1696
Online Intake: Accessible via the pre-qualification portal at